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Accessibility statement

How accessible Public Trust is, what we know still needs work, and how to tell us about a problem.

Our aim

We want everyone to be able to use this site, including people who use a screen reader, a keyboard, voice control or magnification. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.

What we've done

  • Everything can be used with a keyboard, with a visible focus outline and a "skip to main content" link.
  • Pages use clear headings and landmarks, and form errors are linked to the field they're about.
  • Scores and inspection grades are always written in words. Colour is never the only way something is shown.
  • Text can be enlarged, and pages work on small screens without scrolling sideways.

What we know still needs work

  • The site hasn't had an independent accessibility audit yet. This statement is based on our own testing.
  • Inspection reports we link to are published by Ofsted and Care Inspectorate Wales, often as PDFs, and their accessibility is outside our control.

Tell us about a problem

If something doesn't work for you, or you need information in a different format, contact us. We aim to reply within 5 working days.

Last updated 9 October 2026.